Clear, Fair Terms

These Terms are a legal agreement between you (“you,” the “Author” or “Client”) and a company organized under the laws of the State of New York, United States, with its principal place of business at (“Hoggard Publishers,” “we,” “us,” or “our”).

By accessing the Site or engaging our Services, you confirm that you accept these Terms. If you do not agree with them, you should not use the Site or our Services. Specific projects are also governed by the written quote or service agreement we provide for that project, which forms part of these Terms.

• Author / Client — the individual or organization engaging our Services.
• Services — the publishing, editorial, design, production, distribution, marketing, and related services we provide.
• Manuscript — the text, and any related materials, you submit to us for a project.
• Deliverables — the work product we create for you under a project, such as edited files, cover designs, or formatted books.
• Site — our website and its content.

You must be at least 18 years old and have the legal capacity to enter into a binding contract to engage our Services. Where you act on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

We provide professional publishing services as described on the Site and confirmed in your project quote or service agreement. The Site itself is provided for information; engaging a Service requires a separate written agreement setting out the scope, deliverables, timeline, and fees for your project.

We will perform the Services with reasonable skill and care and in accordance with the agreed scope. Timelines are estimates made in good faith and may be affected by the promptness of your feedback, approvals, and materials.

• Quotes — fees are set out in the written quote for your project and are fixed for the scope described. Work outside that scope may be subject to an additional quote agreed in advance. Prices shown on the Site are starting prices and may vary based on your project’s requirements.
• Payment schedule — unless otherwise agreed, we may require a deposit before work begins and payment of the remaining fees at agreed milestones or on completion.
• Invoices — invoices are payable within the period stated on them. We may suspend work on past-due accounts.
• Taxes and currency — fees are exclusive of any applicable taxes unless stated, and are payable in U.S. dollars unless your quote specifies otherwise.

Because our Services involve customized work, refunds are handled according to the stage a project has reached. If you cancel a project, fees for work already performed, and non-recoverable costs already incurred on your behalf, remain payable. Deposits reserve time and resources and are generally non-refundable once work has begun. The specific cancellation terms for your project are set out in your service agreement.

By engaging our Services and submitting materials, you represent and warrant that:

• You own, or have all necessary rights, licenses, and permissions to, the Manuscript and any materials you provide;
• The Manuscript is your original work, or you have the right to use any third-party content within it, and it does not infringe any copyright, trademark, or other right;
• The content is not defamatory, obscene, unlawful, or in breach of any duty of confidence or privacy;
• The information you provide to us is accurate and complete.

You are responsible for reviewing and approving proofs and deliverables. Once you approve a deliverable for production or publication, you accept responsibility for its content.

You retain full ownership of your Manuscript and all intellectual property rights in your work. Nothing in these Terms transfers your copyright or author rights to us. You keep 100% ownership of your content and every publishing decision.

You grant us a limited, non-exclusive license to use your Manuscript and materials solely as necessary to perform the Services you have engaged us for — for example, to edit, design, format, produce, distribute, or market your book on your behalf. This license ends when it is no longer needed to provide the Services, except where continued use is required to maintain published editions you have asked us to keep live.

All content on the Site — including text, graphics, logos, branding, and the “Hoggard Publishers” name — is owned by us or our licensors and is protected by intellectual property law. You may not copy, reproduce, or reuse it without our permission.

Ownership of, or a license to, the Deliverables we create for you (such as cover designs and formatted files) transfers to you upon full payment of the fees for that project, as set out in your service agreement. Where deliverables include third-party licensed materials (such as stock imagery or fonts), those are provided under the relevant license terms.

We treat your Manuscript, materials, and project details as confidential and will not disclose them except to the team and trusted partners working on your project, or where required by law. Where you request it, we are happy to enter into a separate non-disclosure agreement. Our ghostwriting services are provided on a confidential basis, and you take sole author credit for the finished work.

Delivering your book may involve third-party platforms and services, such as Amazon Kindle Direct Publishing, print-on-demand providers, retailers, and distributors. These platforms have their own terms, policies, pricing, and processes, over which we have no control. We are not responsible for their decisions — including approval, availability, pricing changes, account actions, or removal of content — or for any interruption to their services.

The publishing market depends on many factors beyond our control. While we apply professional skill and experience to give your book the best possible chance, we do not and cannot guarantee any particular outcome — including sales figures, revenue, search rankings, bestseller status, reviews, media coverage, or acceptance by any retailer or platform. Any examples or estimates we provide are illustrative, not promises.

The Site and Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, Hoggard Publishers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or relating to your use of the Site or Services, even if advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to a project will not exceed the total fees paid by you for that project. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. We are not liable for delays or failures caused by events beyond our reasonable control.

You agree to indemnify, defend, and hold harmless Hoggard Publishers and its officers, employees, and contractors from and against any claims, losses, damages, liabilities, and costs (including reasonable attorneys’ fees) arising from your breach of these Terms, from the content of your Manuscript or materials, or from any infringement of a third party’s rights by content you have provided.

We may suspend or terminate the Services if you materially breach these Terms or your service agreement, or fail to pay fees when due. On termination, fees for work performed up to that point remain payable. Provisions that by their nature should survive termination — including those on intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — will continue to apply.

Informal resolution first: if a dispute arises, you agree to contact us and attempt to resolve it informally before starting a formal proceeding. Most concerns can be resolved this way.

Binding arbitration: to the extent permitted by law, any dispute that cannot be resolved informally will be settled by binding arbitration administered under the rules of a recognized arbitration provider, seated in [COUNTY], [STATE], rather than in court, except that either party may bring a claim in small-claims court. You and Hoggard Publishers agree that claims will be brought only in an individual capacity and not as part of a class or representative action. If this arbitration provision is found unenforceable, the “Governing Law & Venue” section below applies.

These Terms are governed by the laws of the State of [STATE], United States, without regard to its conflict-of-laws principles. Subject to the “Dispute Resolution” section, you agree that any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in [COUNTY], [STATE], and you consent to the personal jurisdiction of those courts.

We may update these Terms from time to time; the version published on this page, with its effective date, is the version that applies. If any provision is found to be invalid or unenforceable, the remaining provisions continue in full effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a business transfer. These Terms, together with your service agreement and our Privacy Policy, form the entire agreement between us regarding the Services.