Your Privacy, Respected

Hoggard Publishers is a publishing house operated by [LEGAL ENTITY NAME], a company organized under the laws of the State of [STATE], United States, with its principal place of business at [BUSINESS ADDRESS] (“Hoggard Publishers,” “we,” “us,” or “our”).

We are committed to protecting your privacy and to handling your personal information openly, lawfully, and securely. This policy applies to personal information we collect through the Site and in the course of providing our Services.

This Privacy Policy applies to personal information we collect from:

• Visitors to our website;
• Authors, businesses, and individuals who inquire about or engage our publishing services;
• People who submit a manuscript, sample, or other materials to us;
• People who subscribe to our newsletter or marketing communications;
• People who contact us by phone, email, or our online forms.

It does not apply to third-party websites or platforms we may link to or work with, which maintain their own privacy policies.

We collect only the personal information we need to provide and improve our Services. Depending on how you interact with us, this may include:

• Identifiers and contact details — your name, email address, phone number, and, where relevant, business or pen name.
• Inquiry and project details — the content of messages you send us, including information about your book, goals, and requirements.
• Manuscript and materials — the manuscripts, samples, outlines, images, and other content you choose to share with us so we can assess or deliver your project.
• Newsletter data — the email address you provide when subscribing to marketing communications.
• Payment information — billing details necessary to process payments. Card payments are handled by third-party payment processors; we do not store full payment card numbers.
• Internet and usage data — information collected automatically when you visit the Site, such as IP address, browser type, device information, and pages viewed, through cookies and similar technologies.

We do not seek to collect sensitive personal information (such as Social Security numbers, precise geolocation, or health information) through the Site, and we ask that you not submit such information unless we specifically request it.

We collect personal information through the following channels:

• Online forms — our contact form, consultation request form, and newsletter sign-up, including any file information you provide.
• Direct communications — emails and phone calls you send to us.
• Automatic technologies — cookies and similar technologies that record how you use the Site.

We use personal information to:

• Respond to your inquiries and provide quotes and consultations;
• Assess, deliver, manage, and improve our publishing services;
• Process manuscripts and materials you submit for your project;
• Process payments and maintain financial and business records;
• Send newsletters and marketing communications where you have opted in;
• Understand how the Site is used and improve its performance and security;
• Comply with our legal obligations and enforce our agreements.

We will use your personal information only for the purposes for which it was collected, or for a compatible purpose consistent with this policy.

Our Site uses cookies and similar technologies to function correctly and to help us understand how visitors use it. Essential cookies are necessary for the Site to operate. Non-essential cookies — such as analytics — help us improve the Site.

You can control or delete cookies through your browser settings. Because there is no consistent industry standard for “Do Not Track” signals, our Site does not currently respond to them; however, we honor applicable opt-out preference signals where required by law.

We do not sell your personal information for money. We may share it in limited circumstances:

• Service providers and partners — trusted third parties who help us operate our business and deliver your project — such as hosting, email delivery, analytics, and payment providers, and editorial, design, printing, and distribution partners. These providers process information only as needed to perform services for us and under appropriate confidentiality obligations.
• Publishing platforms — where you ask us to set up or publish through platforms such as Amazon Kindle Direct Publishing or other retailers, we process the information needed to do so, subject to those platforms’ own terms and privacy policies.
• Legal and safety — where we are required to disclose information to comply with applicable law, a subpoena, court order, or governmental request, or to protect our rights, users, or the public.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, in which case we will take steps to protect your information and notify you where required.

If you are a New York resident, the CCPA (as amended by the CPRA) gives you the following rights regarding your personal information:

• Right to know / access — request the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties with whom we share it.
• Right to delete — request that we delete personal information we collected from you, subject to certain exceptions.
• Right to correct — request that we correct inaccurate personal information we maintain about you.
• Right to opt out — opt out of the “sale” or “sharing” of your personal information. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
• Right to limit — limit the use of sensitive personal information (we do not use sensitive personal information for purposes that would trigger this right).
• Right to non-discrimination — you will not receive discriminatory treatment for exercising any of your privacy rights.

To exercise these rights, contact us using the details below. We will verify your request before responding, and you may use an authorized agent to submit a request on your behalf where permitted by law.

Residents of states with comprehensive privacy laws — including Virginia, Colorado, Connecticut, Utah, and a growing number of others — may have rights to access, correct, delete, and obtain a portable copy of their personal information, and to opt out of targeted advertising, the sale of personal information, or certain profiling.

Where these laws apply, you also have the right to appeal a decision we make about your request. To exercise any of these rights, contact us using the details below; we will respond within the time frames required by applicable law.

We use appropriate technical and organizational measures to protect personal information, including encryption in transit (SSL/TLS), access restricted on a need-to-know basis, and secure, monitored hosting infrastructure. We treat manuscripts and materials you share with us as confidential.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee its absolute security.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Inquiry and client records are typically retained for the duration of our relationship and for a reasonable period afterward. Manuscripts and project materials are retained as needed to deliver your project and are returned or securely deleted on request where we are not required to keep them. Newsletter data is retained until you unsubscribe.

Regardless of where you live, you can:

• Access or update — request a copy of, or ask us to correct, the information we hold about you.
• Delete — ask us to delete information we are not required to keep.
• Unsubscribe — opt out of marketing emails at any time using the unsubscribe link or by contacting us.
• Control cookies — manage non-essential cookies through your browser settings.

To make any of these requests, contact us using the details at the bottom of this page.

Our Site and Services are directed to adults and are not intended for children. Consistent with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. Where we work on children’s books, we deal with the adult author, publisher, or guardian, not with children. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.

We are based in the United States and process personal information here. If you access the Site or engage our Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Site or our Services, you consent to this transfer and processing.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.